RECONO FEATURE

Recon reporting that explains where the time went.

A single average can tell you recon is slow. It cannot tell you why. Recono combines overall recon time with throughput, active aging, and stage-level performance so managers can see where vehicles are losing time.

Try Recono free See how Recono works

RECONO Live dealership recon visibility

Recono recon reporting dashboard showing average and median recon time, completed vehicles, throughput, and stage bottlenecks.

DIRECT ANSWER

What should dealership recon reporting measure?

Dealership recon reporting should measure overall recon time, median recon time, active vehicle aging, completed-vehicle throughput, vehicles entering versus completing recon, and time spent in individual stages. Together, those metrics show both the result and the bottlenecks that created it.

THE SCOREBOARD

Measure the result, the pipeline, and the bottleneck.

RESULT

Average and median recon time

Track how long completed vehicles are taking overall and compare the mean with the typical middle result.

PIPELINE

Entered vs. completed

Compare new recon entries with frontline completions to see whether the pipeline is expanding or clearing.

BOTTLENECK

Stage performance

Measure time spent inside the stages that make up the total recon cycle.

Why average recon time is not enough

An average is a useful summary, but it can hide different operational realities. Two stores can have the same average while one has a consistent process and the other has many fast vehicles plus a handful of severe outliers.

Metric	What it tells you	What it can miss by itself
Average recon time	Overall mean cycle time	Can be pulled by a few extreme vehicles
Median recon time	Typical middle completed vehicle	Does not show the size of the oldest tail
Active aging	Current units already sitting too long	Does not show where the time accumulated
Stage dwell	Where waiting/work time exists	Needs overall context to understand total impact
Throughput	Whether completions keep pace with entries	Does not explain why specific units are delayed

Use recon reporting as an operating loop

Start with active aging. Identify the vehicles that need intervention now.
Look at stage dwell. Determine whether the same stage or handoff repeatedly appears in slow units.
Compare throughput. Check whether the team is completing recon at the same pace inventory enters it.
Change one part of the process. Clarify ownership, alter a handoff, reduce approval delay, or address another identified bottleneck.
Measure again. Use the next reporting period to see whether average, median, aging, or stage dwell improved.

The best recon report should lead to a specific operational question.

“Why is detail averaging longer this month?” is more actionable than simply knowing the total recon average increased.

FAQ

Frequently asked questions

Concise answers to common dealership reconditioning questions related to this topic.

What recon metrics does Recono report?

Recono reports on average and median recon time, completed vehicles, active recon, aging inventory, entered-versus-completed throughput, and time spent in individual recon stages.

Why use median recon time?

Median recon time is less sensitive to a small number of extreme outliers and can provide a useful view of the typical completed vehicle when used alongside the average.

What is stage performance in recon?

Stage performance measures how much time vehicles spend in specific workflow stages, helping managers identify where total recon time is accumulating.

What does entered-versus-completed mean?

It compares the number of vehicles entering recon with the number reaching completion during a period. If entries consistently exceed completions, the active pipeline may be growing.

Can reporting help find active bottlenecks?

Yes. Active aging identifies current vehicles that need attention, while stage timing helps show whether a repeated handoff or stage is contributing to delays.

Does Recono need historical stage movement for reporting?

Stage history is what allows a recon system to measure how long vehicles spent in different parts of the process, which makes bottleneck reporting more useful.

PUT RECON IN ONE PLACE

See every vehicle, find what is stuck, and keep the road to frontline moving.

Start with a few live vehicles and give your rooftop a shared view of the reconditioning process.

Try Recono free Back to Recono